Shipping policy

Thank you for shopping with Femininity by Rachel V. This shipping policy explains how we handle shipping and delivery of your orders. Please read this policy carefully to understand our shipping practices.

1. Order Processing Time

  • Order Confirmation: Once you place an order, you will receive an email confirmation. Please ensure all shipping information is correct to avoid delays.
  • Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day.

Note: Delivery times are estimates and do not account for delays caused by carriers, weather, or other unforeseen circumstances.

3. Shipping Rates

Shipping charges are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination. Shipping costs will be displayed at checkout before you complete your purchase.

4. Shipping Destinations

We currently ship to the following locations:

  • Domestic: All 50 states of the United States, including Alaska and Hawaii.
  • International: Selected countries worldwide. Please refer to our website for a list of countries we ship to.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

6. Address Changes

If you need to change the shipping address for your order, please contact us immediately at info@femininitybyrachelv.com or [Your Phone Number]. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed or shipped.

7. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at info@femininitybyrachelv.com. We will work with the carrier to locate your package or provide a replacement if necessary.
  • Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately. We will assist you with filing a claim with the carrier and provide a replacement if necessary.

8. International Shipping

  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
  • Delivery Times: International delivery times vary depending on the destination. Please allow extra time for customs clearance.

9. Returns and Exchanges

Please refer to our Return Policy for information on how to return or exchange an item.